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墨尔本

Tullamarine Air Cargo Customer Service Executive

更新时间 2019-06-19 浏览量 118次 举报此信息 我要顶帖
公司名称Worldwide GSA
工作性质全职
经验要求需要
学历要求Bachelor
签证要求工作签证,永居签证,澳洲国籍
性别要求不限
工资水平面议
联系人 Greg SMITH
加入「今日澳洲」5月24天
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公司简介

GSA Australia Cargo Pty Ltd is the largest GSA in Australia and the leader in the industry. We represent many of the top International Airlines and are proud of our achievements thus far. We have multiple offices in Sydney, Melbourne, Brisbane, Adelaide and Perth. Our aim is to exceed customers’ expectations.

工作介绍

PRIMARY DUTIES

1. To assist in managing the operating costs to achieve optimal level of profitability.

2. Perform operations duties of airlines as assigned.

3. Learn and develop reservation systems of various airlines.

4. Work as a team to handle customer bookings, quotations, tracing, claims.

5. Construct load plans with a view to maximise capacity.

6. Coordinate with ground handling companies to ensure airlines SOP'S are carried out met.

7. Liaise with cargo agents (customers) to ensure timely submission of cargo and correct procedures are followed.
8. Work closely with Management and Sales teams to ensure Customer Service exceeds customer's expectations.
9. Perform some telesales to our established customer base.

10. Preparation of airlines reports - excel skills required.

11. Other duties which may be assigned from time to time to achieve company objectives.
Must be able to work independently, autonomously and be career orientated.

Excel skills are a must, Powerpoint skills an advantage.

Candidates with airline cargo experience will have a distinct advantage.

Position is located at Melbourne International Airport

Position is available now for an immediate start.

All applicants will be treated with strict confidentiality.

Must be Fluent in English and be legally able to work in Australia.
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